FAQ

Product Philosophy

To learn more, please visit our Product Philosophy page.

Where are your products manufactured?

In the US - at an FDA-regulated and cGMP-compliant manufacturing facility specializing in skincare and personal care products.

How safe are your products

Very. All our products have been through a rigorous process of testing (including for allergies, and on sensitive skin) and dermatologist approval (above and beyond anything the FDA requires).  We also tested on volunteers (humans, never on animals) and our products are free of artificial colors/ fragrances, parabens, phthalates, sulfates & formaldehyde.  We’ve also spent quite a bit of time and effort in identifying and verifying safe and sustainable sources for our ingredients.

What does “clean beauty” mean?

To us, “clean beauty” means products made with ingredients that are widely considered to be safe for humans.  Our products use natural and synthetic ingredients that are known to be safe and non-toxic.

What does “conscious beauty” mean?

To us, it means making products in a way that allows us to sleep peacefully at night.  For example, we don’t use conflict minerals or any ingredients made with child labor or environmentally destructive practices in any of our products.  And we don’t test on animals.

Are your products Ayurveda based?

Ayurveda is an ancient alternative medicine system focused on holistic wellbeing.  There is some intersection between the ingredients and principles incorporated in our products and those supported by Ayurveda, but we are not focused on Ayurveda.  Our collections are inspired by rich regional rituals, ingredients and minerals from the Indian sub-continent that have been made more potent using the power and precision of technology. Unlike Ayurveda, where the elements and focus is on natural ingredients, we use precious botanicals as well as lab-designed clean synthetics – and incorporate the best of both to create highly efficacious and result-oriented, safe offerings.

What is Amrutini®?

Amrutini® is a protein-rich blend of ingredients focused on building skin strength.  Key ingredients include – Liquified Muga Silk, Vegan Ghee, Ashwagandha (Indian Ginseng) and Copper – all of which come together to create a rich elixir that helps strengthen your skin.  Refer to Our Collections for more information on Amrutini® and our other offerings.

Are your products vegan

Depends on your definition of vegan.  Our Amrutini® range contains silk.  If you feel insect derived products, such as honey and silk, are vegan, then yes, our products are vegan.  If not, then our Amrutini® range is not vegan, but the Velvet :08 Broadway Bright Detox Mask and Freedom of Expression – Dual-Purpose Line Limiter are.

Are your products clinically tested? 

Yes. Our products have been evaluated in clinical studies run by independent, third-party clinical research labs. We don’t conduct these studies ourselves. The labs recruit the volunteers, take the measurements, analyze the data, and write the final reports.

Who conducted the studies?

Independent clinical research organizations that specialize in testing skincare. Every study was supervised by a licensed dermatologist acting as Principal Investigator, who examined volunteers and graded results at each visit.

How many people took part?

Each study enrolled 28 to 36 adult volunteers, and every enrolled participant completed it. For example, our Freedom of Expression – Dual-Purpose Line Limiter study included 28 women aged 40 to 64. Our Amrutini® True Brew Transforming Serum study included 36 participants (30 women and 6 men) aged 43 to 55. All volunteers had mature skin with visible lines and wrinkles. A dermatologist screened them beforehand. People were excluded if they were pregnant or breastfeeding, had recently had procedures such as injectables, peels or laser treatments, or had recently used retinoids or other anti-wrinkle products.

How long did the studies run?

Between 4 and 8 weeks, depending on the product. Volunteers used the product at home as directed and came in for measurements at the start and at set check-ins. They agreed not to use any other products with similar benefits during the study.

What did you measure?

We used three complementary methods so the results don’t rest on any single type of evidence:

• Instrument measurements: 3D skin imaging to measure wrinkle length, depth, area, volume and count, plus specialized devices that measure skin hydration, moisture loss (barrier function), and firmness and elasticity.
• Dermatologist grading: the dermatologist assessed wrinkles, skin smoothness and softness using established clinical grading scales.
• Volunteer feedback: participants completed questionnaires on how their skin looked and felt.

All measurements were taken in a temperature- and humidity-controlled room after a rest period, so readings were consistent from visit to visit.

Were the studies blinded?

Yes. The studies were single-blinded, meaning volunteers did not know which product they were testing. Each person’s results were compared against their own skin at the start of the study.

How did you test for safety?

All products went through Human Repeat Insult Patch Test.  At every visit, the dermatologist checked for signs of irritation such as redness, swelling, dryness, peeling, itching and tingling. Volunteers also reported any discomfort like stinging or burning. Our serum was additionally evaluated by an eye specialist for any eye irritation. No adverse reactions were recorded in any of our studies.

Do you test on animals?

Never have... never will. All of our testing is done with consenting human volunteers.

Were the studies conducted ethically?

Yes. Every volunteer gave written informed consent after the study, its benefits and its risks were explained to them. The studies followed Good Clinical Practice guidelines and the Declaration of Helsinki, the internationally recognized standard for research involving people.

Where can I buy your products?

At this time, only on our website, loveindus.com. We are exploring specialty retail partners and if you have any ideas/favorite stores please e-mail us at info@loveindus.com

Does Love, Indus have a referral program?

Coming soon, but in the interim, please do spread the word – there is nothing that gives us more happiness than knowing you want to share the Love, Indus experience with your friends.

Work at Love, Indus or partner with us

Please email info@loveindus.com to inquire about employment or partnership opportunities.

Affiliate Partners

Want to share Love, Indus products with others? We're always looking for new ambassadors to help spread the word about our potent potions. Please click here to apply for a spot in our Ambassador Program.

Shipping & Returns

Please refer to our Shipping and Returns policy.

What safety measures have you taken in light of the covid-19 pandemic?

All our partners have instituted stringent COVID protocols to minimize contact with the products and limit the spread of disease. Our products are manufactured in an FDA regulated, cGMP-compliant facility with multiple microbiological controls throughout the process. Safety is a priority and we are constantly monitoring our production to ensure safety at all times, and all touch-points.

2023 Thanksgiving Sale

Offer details:

• Free Amrutini® True Brew Transforming Serum worth $120 on orders over $200
• Free Velvet :08 Broadway Bright Detox Mask worth $58 on orders between $100 and $200
• Free Travel Kit worth $17 on orders between $100 and $200
• No code required
• Cannot be combined with any other codes or discounts

Offers & Promotions

Offer details:

• Discounts (including our welcome offer) are only valid on full size items and collections
• Discount codes and/or offers cannot be combined on the same order