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Privacy Policy

Date Effective: July 1, 2020

Welcome to loveindus.com (the “Site”).  The Site is operated by Love, Indus Inc. (“we”, “us”, “our” or “LI”). By accessing the Site, you agree to be bound by these terms and conditions, and all other terms, conditions and policies you may find throughout the Site (collectively, “Terms & Conditions”).


You must be above the age of majority in your jurisdiction to make a purchase on the Site.  The Site is not directed at children under 13 years of age. If you are under the age of 13, you may not provide us with any Personal Information or register on the Site.

We respect your privacy and recognize the need to appropriately protect and manage any personally identifiable information (“Personal information”) you share with us.  Personal Information means any information that could be used to identify an individual such as, first name, last name, address, phone number, email address, social media handles or credit card information.


Most of the Site is accessible to you without you providing us with Personal Information, however, access to certain features and information on the Site will require you to provide us with Personal Information.  For example, we may require certain Personal Information if you choose to register for an account on the Site, sign-up for our newsletter, participate in special promotions and offers, signup for chat or message boards, email us, interact with us on social media platforms such as Facebook, Instagram, Pinterest or Twitter, or make a purchase on the Site.


In certain instances, you may be in a position to provide us with information about other people e.g. when you make a purchase for someone else and have the products shipped directly to them.  We will use and retain such information only to the extent required to carry out your request.


We may also collect certain non-personal information (“Non-Personal Information”) such as demographic information (e.g. gender, age etc.) and information about your interests and preferences.  In most cases such Non-Personal Information is optional (e.g. surveys) and anonymous. To the extent Non-Personal Information is linked to Personal Information, it will be considered Personal Information under this Privacy Policy.


We may use the Personal Information you share with us for several purposes such as fulfilling orders you place with us, sending you emails, establishing an account for you, or ensuring compliance with these Terms & Conditions or applicable law. If you wish to opt out of receiving promotional emails from us, simply follow the instructions to do so on the emails you receive. Note that certain emails from us, such as order confirmations, or Site announcements, do not give you the opportunity to opt out of receiving them. 


You acknowledge that your interactions with us on social media platforms such as Facebook, Instagram, Pinterest and Twitter or through comments on our blogs or the Site may be public and such interactions will be considered User Content (defined below).


As a general rule, we do not sell, rent or trade your Personal Information. We may share Personal Information with other businesses who perform certain services for us, such as maintaining the Site or mailing lists, processing/fulfilling orders, providing marketing assistance, or data analytics. We will take reasonable steps to ensure that these third-party service providers protect your Personal Information on our behalf. We may also share Personal Information when we believe, in good faith, that the law requires it.  In the event LI is acquired by a third-party, we expect the acquiror will acquire all or substantially all of the company and its assets, including Personal Information.


We may collect information about Site usage, such as which pages users visit, how long they stay, or which hyperlinks they click on.  We collect such information in order to understand Site usage and improve the experience for users and the information generally cannot identify users individually. We use “cookies” and other tracking technologies to collect such information.  Cookies are small text files that websites may transfer to a user’s hard drive for record keeping such as your site preferences and shopping history. Most browsers allow you to control (accept, not accept or delete) cookies, however, please note that certain areas of the Site might not function properly if you refuse cookies. Tracking technologies may record a user’s internet domain and host name, IP address, browser software, operating system and other similar information. We do not typically link the information recorded using tracking technologies with your Personal Information, however we may use IP addresses and other tracking technologies to identify a user if we believe these Terms & Conditions have been breached.


Please be aware that when you provide Personal Information in a public venue (such as a chat room, blog or message board), the information can be collected by others. In such cases, the protections of this Privacy Policy will not cover the voluntary disclosure of information by you.


We take reasonable and appropriate steps to protect the Personal Information you have shared with us from unauthorized access or disclosure. However, there is always some risk in transmitting information electronically. We cannot guarantee our databases are completely secure nor can we guarantee that Personal Information will not be intercepted while you are transmitting it to us. You acknowledge such risks and agree that you have voluntarily chosen to provide us with such Personal Information.  While we strive to keep all information secure, we cannot guarantee such security and cannot be responsible for the destruction, theft or inadvertent disclosure of Personal Information.


We do not knowingly collect the Personal Information of anyone under the age of 13. If we become aware of the inadvertent collection of such information, we will make commercially reasonable efforts to delete such information from our database.


We may update this Privacy Policy and the rest of these Terms & Conditions from time to time. We will notify you of such changes by posting a notice on the Site and we encourage you to periodically check this page for changes (and note the Date Effective at the top).